Cookie Policy
Last updated: 23 March 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you signed in, and understanding how you use our site.
2. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionality such as security, session management, and accessibility. You cannot opt out of these cookies as the website would not work without them.
- session - Keeps you logged in securely
- csrf_token - Protects against cross-site request forgery attacks
- cc_consent - Stores your cookie preferences
- cc_visitor - Anonymous visitor identifier for consent tracking
Analytics Cookies
These cookies help us understand how visitors interact with our website. They provide information about which pages are most popular and how users navigate through the site. All data is anonymised and aggregated.
- Page views and time on site
- Navigation paths
- Device and browser type
- Geographic location (country/region level only)
Marketing Cookies
We may use marketing cookies to deliver relevant content and offers. These are currently not in active use, but if we implement them in future, they will only be set if you consent.
3. Managing Your Cookie Preferences
When you first visit our website, you will see a cookie consent banner that allows you to accept all cookies or only strictly necessary cookies. You can change your preferences at any time by clicking the "Manage settings" link in the cookie banner at the bottom of any page.
You can also manage cookies through your browser settings. Most browsers allow you to:
- See what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Please note that blocking certain cookies may affect the functionality of our website.
4. Third-Party Cookies
We do not currently use any third-party advertising or tracking cookies. If we introduce analytics services in the future, we will update this policy and seek your consent before setting any additional cookies.
5. Cookie Duration
Cookies on our site have different durations:
- Session cookies - Deleted when you close your browser
- Consent cookies - Stored for 1 year to remember your preferences
- Authentication cookies - Expire after 7 days of inactivity
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: privacy@chattycleans.co.uk
- Or use our contact form