About Chatty Cleans
More than just cleaning – we're building meaningful connections one visit at a time.
Our Story
Why Chatty Cleans mixes professional housekeeping with genuine companionship.
Chatty Cleans started with a simple observation: many people, especially older adults living alone, need more than just a clean home. They need a friendly face, someone to have a cup of tea with, and the comfort of knowing someone cares.
Based in Telford, we provide professional domestic cleaning services with a genuine focus on companionship. Our cleaners aren't just trained to clean – they're chosen for their warmth, patience, and ability to connect with people.
Whether you're an older adult who enjoys having company during a clean, a busy family who needs reliable help, or an adult child looking for support for your parent, we're here to help.
Our Values
Genuine Care
We treat every client like family. Our visits are never rushed – we take time to chat, listen, and ensure you feel valued.
Trust & Safety
All our cleaners are DBS-checked, fully insured, and carefully vetted. Your safety and peace of mind are paramount.
Consistency
Same cleaner, same day, same high standards. We use detailed preference cards to ensure every visit meets your expectations.
For Families
If you're arranging cleaning for a parent or loved one, we understand your concerns. You want to know they're being looked after, that visits are happening reliably, and that someone kind is checking in.
Our optional Family Portal gives you visibility into:
- Visit schedules and completion records
- What tasks were completed at each visit
- General wellbeing notes (with your loved one's consent)
- Invoice and payment history
All family access is fully controlled by the service user. They choose what you can see, and they can change those settings at any time.